Guest messages scattered everywhere
Email, WhatsApp, SMS, the Airbnb app — the same questions, in five inboxes. Something always slips.
The property operating system
Run your entire property from one operating system.
Bookings, rooms, guests, cleaning, maintenance and your team — connected, so a checkout books its own turnover and you can see the whole property at a glance.
Hotel management software for small hotels, serviced apartments and rental buildings · Posted pricing · No per-booking fees
One system, four jobs
See StayOS from every side
The same operation, shown the way each person actually needs it. Owners get the whole property, cleaners get one room and one checklist.
Know exactly what is happening across your property.
Occupancy, arrivals, departures, cleaning in progress, open maintenance and who is doing what — on one screen, without opening five tabs.
Coordinate the property without chasing people all day.
Assign cleaning and maintenance, watch status change as it happens, and see who picked up what — instead of reconstructing the day from a group chat.
One room, one list, on the phone already in their pocket.
No training, no desktop, no app store. Open the link, see the unit, work the checklist, attach a photo, flag a problem, done.
Give guests everything they need without adding work for staff.
A property page they reach from a QR code: rooms, facilities, real availability, a booking request, and an AI receptionist that answers the same five questions all day.
The turnover, handled
One checkout sets the whole turnover in motion
This is the part most tools leave to a person with a clipboard. In StayOS it runs itself, and the owner watches it happen.
A booking arrives
Direct, or synced from a channel calendar. Availability updates immediately, so the same nights cannot be sold twice.
The guest gets their property page
AutomaticRooms, facilities, access details and an AI receptionist — reached from a QR code, in their own language.
Checkout happens
AutomaticManually, or automatically at the time you set. The room, the booking and the record all move together in one transaction.
A cleaning task appears
AutomaticCreated by the database itself, with the checklist configured for that unit already attached. Nobody has to remember.
The cleaner works the list
On their phone: tick items, attach evidence photos, report a problem straight to the supervisor.
The room comes back ready
AutomaticCompletion is refused until the checklist actually passes. The owner sees who finished it and when.
Every step above is behaviour StayOS ships today, not a roadmap.
What you get
Six systems that already talk to each other
Not thirty disconnected features. Six areas of the operation, sharing one source of truth.
Reservations & rooms
Bookings and availability that agree with each other.
- Direct bookings and booking requests
- Calendar and per-room availability
- iCal sync with channel calendars
- Half-open date handling, so back-to-back stays fit
- Guest name corrections that survive a re-sync
Cleaning operations
Checklists you write, evidence you can actually check.
- Checklists built by you, in any language
- Tasks created automatically at checkout
- Per-item and final evidence photos
- Problems reported straight to a supervisor
- An immutable record of every completed clean
Maintenance
Tickets with names on them.
- Report from any device
- Assign, reassign and track status
- Who opened it, who took it, who closed it
- A timeline per ticket
- History that survives staff turnover
Guest experience
A property page that does the answering.
- QR-code property portal
- Rooms, facilities and photo galleries
- Live availability and booking requests
- AI receptionist, multilingual
- Access and check-in details in one place
Team
The right people see the right things.
- Owner, manager, cleaner and maintenance roles
- Per-section permissions the owner controls
- Email invitations with a shareable fallback link
- Internal team chat
- Activity attributed to real people
Automation
The parts nobody should have to remember.
- Automatic check-in and checkout at your times
- Cleaning tasks created on checkout
- Notifications to the people who need them
- Realtime updates across open screens
- Self-healing repair for interrupted turnovers
The daily reality
A premium guest experience shouldn't depend on 14 tools.
Cleaning and maintenance forgotten
Turnovers tracked on a whiteboard, repairs lost in a group chat, no record of what actually got done.
Payments and invoices done by hand
Chasing late balances, rebuilding invoices in Word, copying tax breakdowns — 20 minutes gone per stay.
OTA calendars causing confusion
Airbnb here, Booking.com there, your own calendar somewhere else. Double bookings waiting to happen.
Guests asking the same questions
“What's the Wi-Fi?” at 11 PM. No receptionist, no portal, no answer in the guest's language.
Too many tools, no overview
A spreadsheet, three apps, and a folder of PDFs — and still no single view of how the property is doing.
The guest experience
Your guests get a portal that feels five-star.
Guest QR
Scan to open
One QR code in the room opens everything a guest needs — in their own language, on any phone, with no app to download.
ENFRESPTDEIT
- Check-in details & arrival info
- Wi-Fi network & password
- House rules, clearly laid out
- A local guide to the neighbourhood
- Door & building access codes
- An immersive room tour
- One tap to message the front desk
- Multilingual AI answers, 24/7
Operations on autopilot
The busywork runs itself.
StayOS connects the dots between bookings, guests, and your team — so the routine work happens without anyone chasing it.
1 Checkout creates the cleaning task
The moment a guest checks out, the turnover lands on the housekeeping board.
2 AI drafts guest replies
Routine questions get a ready-to-send draft from your own answers — you approve and send.
3 Payment reminders go out
Due-soon and overdue balances are flagged and nudged automatically.
4 Review follow-up after checkout
Guests are invited to review at the right moment, routed public or private by sentiment.
5 Maintenance is tracked end to end
Report, assign, resolve — with a record of every repair on every room.
6 Owner metrics, always current
Occupancy, revenue, and channel mix on one overview, no spreadsheet required.
Montréal · Québec · new rules
Going legal in 2026?
Montréal now limits principal-residence short-term rentals to a summer window, requires CITQ classification for stays of 31 days or less, and restricts rentals in larger buildings. Across Québec — and in cities worldwide — the era of grey-zone short-term rentals is ending.
Operators are moving to licensed small hotels, 31+ day stays, and student housing. A vacation-rental toolkit can't do monthly billing, semester leases, or building operations. StayOS keeps your stays, documentation, receipts, and guest communication organized for exactly this shift.
Licensed small hotels
Run a real front desk without front-desk software prices — bookings, invoices, housekeeping, and a guest portal in one place.
31+ day & monthly stays
Long stays, monthly billing cycles, and recurring invoices that nightly-minded vacation tools were never designed to handle.
Student residences
Semester-length stays, building-wide operations, and a multilingual portal your residents actually use.
Rules summarized for orientation only and change frequently — verify your situation with the CITQ and your borough. StayOS provides software, not legal advice.
Why operators trust us
Serious software, honest about what it does.
- Built and supported in Montréal — English and French, local time zone
- Your data stays yours: strict per-organization isolation, secure hosting
- Guest portal in six languages — your guests choose theirs
- No annual contracts · no per-booking fees · cancel anytime
Guided onboarding included
We set up your property with you — rooms, photos, QR code, and team, in one working session.
- One-hour setup call — your property live the same day
- Direct line to the team — no support ticket queue
- Help importing your existing bookings and guest list
Pricing
Posted prices. No mandatory sales call.
About $4 per unit per month on the Operator plan — versus $30–50 per unit with the big channel managers. Priced in CAD.
Save 17% · 2 months free
Solo
One property, up to 8 units.
$59
/mo$590/year · 2 months free
- Guest QR portal + AI receptionist
- Bookings & invoices
- Cleaning & maintenance
Operator
Most popularUp to 30 units, 3 properties.
$129
/mo$1,290/year · 2 months free
- Everything in Solo
- Unified inbox + AI drafts
- Occupancy & revenue reports
- Team & permissions
Portfolio
Up to 100 units, 10 properties.
$299
/mo$2,990/year · 2 months free
- Everything in Operator
- Multi-property switching
- Priority onboarding
No card required to start · Cancel anytime · No per-booking fees · No setup fees
Book a demo
See StayOS on your own property flow.
Tell us what you run — a small hotel, a rental building, a student residence, or an apartment portfolio. We'll show you exactly how StayOS would handle it, and reply within 24 hours.
- Guided onboarding included
- We set up your rooms, photos, and QR code with you
- Transparent pricing — no annual contracts, no per-booking fees
- Direct line to the team — no support ticket queue
Prefer email? Reach us directly at hello@mystayos.com.
FAQ
Honest answers to the questions we keep hearing.
Is StayOS only for small hotels?
No. It's built for small and boutique hotels, but equally for student residences, Airbnb / rental buildings, and apartment operators — any small operator running a building rather than a single listing.
Can it work for an Airbnb building?
Yes. If you run a building of units rather than one cottage, StayOS handles the operations vacation-rental tools ignore: a unified inbox, cleaning turnovers, maintenance, access codes, invoices, and a guest portal — while keeping your calendar in sync with Airbnb.
Does it replace Guesty / Hostaway / Cloudbeds?
For urban small operators, it replaces the day-to-day: bookings, guest messaging, payments, invoices, cleaning, maintenance, reviews, and the guest portal — at about $4 per unit instead of $30–50. It isn't an enterprise channel manager; it syncs with the OTAs via their calendars rather than listing on them.
Does it support English and French?
Yes. The whole product and the guest portal work in English and French (plus Spanish, Portuguese, German, and Italian for guests). This page exists in both languages.
Can I use it before connecting Airbnb / Booking.com?
Absolutely. StayOS works fully on its own for direct bookings and operations. Connect OTA calendars whenever you're ready — it's optional, not a prerequisite.
Is my data separated from other properties?
Yes. Every workspace is isolated from every other at the database level, and public guest pages only read curated, safe-to-share data — never your tables directly.
Do I need a credit card to start?
No. You can create your workspace and explore StayOS against realistic sample data without a card — add a plan from Settings → Billing when you're ready.
How long does setup take?
About an hour. We set up your rooms, photos, and QR code with you in one working session — no multi-week migration.
Run your property the calm way.
One dashboard for bookings, guests, payments, and your team — with a guest portal your guests actually enjoy. Book a demo and we'll set it up with you.