Guest messages scattered everywhere
Email, WhatsApp, SMS, the Airbnb app — the same questions, in five inboxes. Something always slips.
The property operating system
Run your whole property from one calm dashboard.
StayOS brings bookings, the guest inbox, an AI receptionist, payments, invoices, cleaning, maintenance, access codes, reviews, tours, and channel sync into one place — for small hotels, boutique stays, student residences, Airbnb buildings, and apartment operators.
Posted pricing · No per-booking fees · Bilingual guest experience · Built for small operators
StayOS
Tonight
4 / 6 occupied
2 ready · 1 turning over · check-out 11 AM
Live activity
Marie L. · Checked inDeluxe King · 2 nightscheck-in
Room 110 · CleaningStarted 9 min agocleaning
Booking request · Room 102Awaiting your approvalrequest
1
Calm dashboard
6
Guest languages
24/7
AI receptionist
0
Per-booking fees
The daily reality
A premium guest experience shouldn't depend on 14 tools.
Cleaning and maintenance forgotten
Turnovers tracked on a whiteboard, repairs lost in a group chat, no record of what actually got done.
Payments and invoices done by hand
Chasing late balances, rebuilding invoices in Word, copying tax breakdowns — 20 minutes gone per stay.
OTA calendars causing confusion
Airbnb here, Booking.com there, your own calendar somewhere else. Double bookings waiting to happen.
Guests asking the same questions
“What's the Wi-Fi?” at 11 PM. No receptionist, no portal, no answer in the guest's language.
Too many tools, no overview
A spreadsheet, three apps, and a folder of PDFs — and still no single view of how the property is doing.
The solution
One calm system for every guest touchpoint.
Guests scan one QR code. You manage bookings, access, payments, invoices, reviews, and AI support from one calm dashboard.
Built for small hotels, rental buildings, student residences, and apartment operators who've outgrown a spreadsheet but won't pay enterprise prices.
- 6 languages
Guest QR portal
House rules, room info, requests, and check-in in one link.
- No OTA fees
Direct booking
Guests request rooms without another booking tool.
- Tax locked
Invoices & receipts
Clean, tax-ready records from the same booking flow.
- Spend-capped
AI receptionist
Answers routine guest questions without waking the owner.
Everything in one place
Nine modules, one login.
Each module works on its own and shares the same guest, booking, and payment data — so nothing is entered twice.
- AI drafts
Unified inbox
Every guest message — portal, email, SMS — in one thread with full booking context and an AI draft a click away.
- Owner-trained
AI receptionist
Answers guests in their language from your own Q&A, with a hard monthly spend cap you control.
- 6 languages
Guest QR portal
One link for check-in, Wi-Fi, house rules, access codes, the room tour, and the front desk.
- 7 / 14-day
Bookings & calendar
Room-by-date grid with occupancy, one-tap approvals, and database-level overlap prevention.
- 6 methods
Payments & invoices
Stripe checkout plus manual methods, with tax-locked invoices and printable receipts.
- Mobile-first
Cleaning & maintenance
Checkout auto-creates a turnover task; repairs tracked from open to resolved.
- Video + 3D
Room tours
Native scene walkthroughs, uploaded video, or a Matterport / Polycam embed.
- iCal sync
Channel sync
Keep your calendar in step with Airbnb, Booking.com, and Vrbo so you never double-book.
- Auto-routed
Reviews
Happy guests get nudged to public reviews; quiet feedback is captured privately first.
The guest experience
Your guests get a portal that feels five-star.
Guest QR
Scan to open
One QR code in the room opens everything a guest needs — in their own language, on any phone, with no app to download.
ENFRESPTDEIT
- Check-in details & arrival info
- Wi-Fi network & password
- House rules, clearly laid out
- A local guide to the neighbourhood
- Door & building access codes
- An immersive room tour
- One tap to message the front desk
- Multilingual AI answers, 24/7
Operations on autopilot
The busywork runs itself.
StayOS connects the dots between bookings, guests, and your team — so the routine work happens without anyone chasing it.
1 Checkout creates the cleaning task
The moment a guest checks out, the turnover lands on the housekeeping board.
2 AI drafts guest replies
Routine questions get a ready-to-send draft from your own answers — you approve and send.
3 Payment reminders go out
Due-soon and overdue balances are flagged and nudged automatically.
4 Review follow-up after checkout
Guests are invited to review at the right moment, routed public or private by sentiment.
5 Maintenance is tracked end to end
Report, assign, resolve — with a record of every repair on every room.
6 Owner metrics, always current
Occupancy, revenue, and channel mix on one overview, no spreadsheet required.
Montréal · Québec · new rules
Going legal in 2026?
Montréal now limits principal-residence short-term rentals to a summer window, requires CITQ classification for stays of 31 days or less, and restricts rentals in larger buildings. Across Québec — and in cities worldwide — the era of grey-zone short-term rentals is ending.
Operators are moving to licensed small hotels, 31+ day stays, and student housing. A vacation-rental toolkit can't do monthly billing, semester leases, or building operations. StayOS keeps your stays, documentation, receipts, and guest communication organized for exactly this shift.
Licensed small hotels
Run a real front desk without front-desk software prices — bookings, invoices, housekeeping, and a guest portal in one place.
31+ day & monthly stays
Long stays, monthly billing cycles, and recurring invoices that nightly-minded vacation tools were never designed to handle.
Student residences
Semester-length stays, building-wide operations, and a multilingual portal your residents actually use.
Rules summarized for orientation only and change frequently — verify your situation with the CITQ and your borough. StayOS provides software, not legal advice.
Why operators trust us
Serious software, honest about what it does.
- Built and supported in Montréal — English and French, local time zone
- Your data stays yours: strict per-organization isolation, secure hosting
- Guest portal in six languages — your guests choose theirs
- No annual contracts · no per-booking fees · cancel anytime
Guided onboarding included
We set up your property with you — rooms, photos, QR code, and team, in one working session.
- One-hour setup call — your property live the same day
- Direct line to the team — no support ticket queue
- Help importing your existing bookings and guest list
Pricing
Posted prices. No mandatory sales call.
About $4 per unit per month on the Operator plan — versus $30–50 per unit with the big channel managers. Priced in CAD.
Save 17% · 2 months free
Solo
One property, up to 8 units.
$59
/mo$590/year · 2 months free
- Guest QR portal + AI receptionist
- Bookings & invoices
- Cleaning & maintenance
Operator
Most popularUp to 30 units, 3 properties.
$129
/mo$1,290/year · 2 months free
- Everything in Solo
- Unified inbox + AI drafts
- Occupancy & revenue reports
- Team & permissions
Portfolio
Up to 100 units, 10 properties.
$299
/mo$2,990/year · 2 months free
- Everything in Operator
- Multi-property switching
- Priority onboarding
No card required to start · Cancel anytime · No per-booking fees · No setup fees
Book a demo
See StayOS on your own property flow.
Tell us what you run — a small hotel, a rental building, a student residence, or an apartment portfolio. We'll show you exactly how StayOS would handle it, and reply within 24 hours.
- Guided onboarding included
- We set up your rooms, photos, and QR code with you
- Transparent pricing — no annual contracts, no per-booking fees
- Direct line to the team — no support ticket queue
Prefer email? Reach us directly at hello@stayos.app.
FAQ
Honest answers to the questions we keep hearing.
Is StayOS only for small hotels?
No. It's built for small and boutique hotels, but equally for student residences, Airbnb / rental buildings, and apartment operators — any small operator running a building rather than a single listing.
Can it work for an Airbnb building?
Yes. If you run a building of units rather than one cottage, StayOS handles the operations vacation-rental tools ignore: a unified inbox, cleaning turnovers, maintenance, access codes, invoices, and a guest portal — while keeping your calendar in sync with Airbnb.
Does it replace Guesty / Hostaway / Cloudbeds?
For urban small operators, it replaces the day-to-day: bookings, guest messaging, payments, invoices, cleaning, maintenance, reviews, and the guest portal — at about $4 per unit instead of $30–50. It isn't an enterprise channel manager; it syncs with the OTAs via their calendars rather than listing on them.
Does it support English and French?
Yes. The whole product and the guest portal work in English and French (plus Spanish, Portuguese, German, and Italian for guests). This page exists in both languages.
Can I use it before connecting Airbnb / Booking.com?
Absolutely. StayOS works fully on its own for direct bookings and operations. Connect OTA calendars whenever you're ready — it's optional, not a prerequisite.
Is my data separated from other properties?
Yes. Every workspace is isolated from every other at the database level, and public guest pages only read curated, safe-to-share data — never your tables directly.
Do I need a credit card to start?
No. You can create your workspace and explore StayOS against realistic sample data without a card — add a plan from Settings → Billing when you're ready.
How long does setup take?
About an hour. We set up your rooms, photos, and QR code with you in one working session — no multi-week migration.
Run your property the calm way.
One dashboard for bookings, guests, payments, and your team — with a guest portal your guests actually enjoy. Book a demo and we'll set it up with you.